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banned for no reason

PostPosted: Fri Feb 12, 2016 1:41 am
by deadraven81
nostalrius pvp realm
character name wormcase

Sorry guys but i really don't understand why i am banned, i was playing for the first time in your server and when i reached undercity i've been banned O_O

I noticed that something with my chats were going wrong... i wasn't able to type in s chat... and i tried ask about it in general and SBAM bann hammer 1 wormcase 0

can i have my account back?

Re: banned for no reason

PostPosted: Fri Feb 12, 2016 2:18 am
by deadraven81
mmmm maybe i've understood where is the problem....
I logged in nostalrius with a vanilla wow i had from an other server, i suppose that this is the real problem, now i'm downloading nostalrius installer and restore the wow folder.

At the moment i would like only to know if i can get my account back or if i must make a new one.

thanks you and sorry about the troubles.

Re: banned for no reason

PostPosted: Fri Feb 12, 2016 3:27 am
by billys1337
Often characters under level 15 who speak in public channels can be auto banned to prevent gold sellers advertising there goods, maybe you have been banned mistakenly for this reason, I have seen this happen to many people in the forums and they are usually able to get there account back. Maybe you could message a forum moderator

Re: banned for no reason

PostPosted: Fri Feb 12, 2016 12:46 pm
by deadraven81
well, i've installed everything again, just to be sure.

Please shall i have my account back now? T_T

Re: banned for no reason

PostPosted: Fri Feb 12, 2016 3:03 pm
by Mimma
You most probably got a ban from the chat spam filter. You will have to wait for a GM to review the case.

It is recommended you do not use the chat channels before reaching level 15 to avoid (false) bans.

Re: banned for no reason

PostPosted: Sat Feb 13, 2016 4:26 am
by Leythia
Greetings,

Account unbanned.

Try to avoid using public chat channels below level 15 since this can result in false positives of our chat protection.

Best regards,
GM Team.