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Account support

PostPosted: Sun Feb 14, 2016 5:09 am
by Bluedoc
A while ago i made an account on the server, and sadly lost the infos to it, i know the email that is linked to the account, probably the password too, but i forgot the username, i tried to find the ''contact us'' feature on the website but couldn't find it... So if you could help me in any way, that would be great.

Re: Account support

PostPosted: Sun Feb 14, 2016 8:14 am
by Mimma
To find your account name you have two options:
  • Look under the /WTF folder: your account name(s) will be listed here as sub directories.
  • Check your activation email you got when you created your account.

If you cannot get your account name in one of above ways, then you are out of luck, since the Game Masters does not give out account details, that include account name and email.

Nathrizyr wrote:
For the players' security, we never give our account information. This includes username, password, or email

Source: viewtopic.php?f=65&t=27690#p194049

Re: Account support

PostPosted: Sun Feb 14, 2016 9:00 am
by Bluedoc
What if i can prove the account is mine by, i don't know, the characters on it, the email, password and everything ? I just don't know which email it is (i got alot but i could list them), and i don't know the username...

Re: Account support

PostPosted: Sun Feb 14, 2016 11:39 am
by Leythia
Greetings,

We do not recover lost information about accounts.

Best regards,
GM Team.