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Banned on Nostalrius PVP? Not sure why.

PostPosted: Sun Feb 14, 2016 8:50 pm
by KraJee
Literally have not logged into the account for months as I play Heroes of the Storm competitively.

Character name: Wu
Server: Nostalrius PVP

All the sudden saying account was closed/banned and i have no emails or anything telling me why or how.

Please let me know,
Thanks.

Re: Banned on Nostalrius PVP? Not sure why.

PostPosted: Mon Feb 15, 2016 2:11 am
by Benevael
Greetings,

The account associated with character "Wu" on the PVP server has never been banned.

Most likely you tried to log in with an incorrect password too many times, causing a temporary lockout (usually 30 minutes). Try again after some time, making sure to type the correct password.

If you cannot remember the correct password, you can reset it at https://en.nostalrius.org/password

Regards, GM Team.