My account has been banned

Dear GM,
I got disconnected and tried to re-log but then, it said the account has been banned.
The only thing I did with this account is to stack lots of materials received from my main character.
My character is Tkanzi. Thank you.
I got disconnected and tried to re-log but then, it said the account has been banned.
The only thing I did with this account is to stack lots of materials received from my main character.
My character is Tkanzi. Thank you.