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Banned randomly?
Posted:
Mon Feb 15, 2016 8:26 pmby Kittenmittenz
Greetings!
Last night I was playing as usual, did some quests and talked with my guildies - but today when I tried to login I got a message my account was "Closed". Oh and I kept getting "Unable To Connect" error message for a while while trying to login before Closed one showed up, so it might be because of too many failed login attempts? I'm using neighbours WiFi so my internet is a bit iffy
I hope the issue gets easily resolved
Character name: Deathbunny
Realm: PvP
I can post additional info if needed
Re: Banned randomly?
Posted:
Mon Feb 15, 2016 8:37 pmby Alenon12
Sometimes when you get unable to connect followed by account closed it can be due to incorrect password too many times. It will temp ban you for 30ish minutes. Either way you posted all the necessary info, I'm sure a gm will get to you shortly!
Re: Banned randomly?
Posted:
Mon Feb 15, 2016 8:40 pmby Kittenmittenz
Alenon12 wrote:Sometimes when you get unable to connect followed by account closed it can be due to incorrect password too many times. It will temp ban you for 30ish minutes. Either way you posted all the necessary info, I'm sure a gm will get to you shortly!
Maybe, I kept spamming to login many, many times lol. Guess I'll just wait
Re: Banned randomly?
Posted:
Tue Feb 16, 2016 8:15 amby Benevael
Greetings,
The account associated with character "Deathbunny" on the PvP server has never been banned. It is likely you tried to log in too many times with the wrong account name or password. Please try again after some time and see if you can log in, being careful to use the correct credentials.
If you still have problems, you can change the password at https://en.nostalrius.org/password. You will need your account name and the E-mail address you used to create the account.
Regards, GM Team.
Re: Banned randomly?
Posted:
Tue Feb 16, 2016 9:58 amby Kittenmittenz
Issue resolved.
It turns out something went horribly wrong with my WoW configuration, so if I were to put ANY login info - it would have said that said account, whether it exists or not, is "Closed"
I deleted WTF folder and everything works.
I hope this info about the bug is useful for other people having the same problem in the future.
Re: Banned randomly?
Posted:
Tue Feb 16, 2016 10:33 amby Benevael
Great! Glad to hear it's working!