account banned?

Greetings,GM!
My character ID is "Calpislol",I have reported to you that my account has been hacked,and I lost my Gold,but I still can login.NOW I find that I cannot login,can you help me out fo this situation?Thank you very much!
My character ID is "Calpislol",I have reported to you that my account has been hacked,and I lost my Gold,but I still can login.NOW I find that I cannot login,can you help me out fo this situation?Thank you very much!