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My account got closed?

Posted:
Thu Feb 18, 2016 9:48 pm
by Pral
I haven't played for a while and when i try to log in it seems like my account got deleted?
My characters name is Wus, a troll shaman and i played on the PVP server. Really hope that i can get my account back to play with my friends since i put a lot of time into the game.
Hope to hear from a GM and please PM me for more information.
Re: My account got closed?

Posted:
Fri Feb 19, 2016 11:34 am
by Benevael
Greetings,
Your level 30 Shaman, Wus, is safe and present on the PVP realm. Please make sure that you are logging into the right realm, we have two of them now. It's possible you selected the PVE realm instead of the PVP realm.
Regards, GM Team.
Re: My account got closed?

Posted:
Mon Feb 22, 2016 8:14 am
by Pral
Thank you for the reply.
Glad to hear that Wus is OK!
However then my issue must be that i have forgotten my login.
I have tried all my known emails and usernames also to retrieve a new password but nothing seems to work.
Can you PM me or should i PM you my personal information? Really want to get back to playing since my friends started playing again.
Thanks again! Was
Re: My account got closed?

Posted:
Mon Feb 22, 2016 10:08 am
by FarmerJoe
Re: My account got closed?

Posted:
Mon Feb 22, 2016 11:29 pm
by Pral
I have already tried all possible combinations of username and emails and nothing seems to work for me, so i was hoping that i could retrieve my account in some other way?
Re: My account got closed?

Posted:
Tue Feb 23, 2016 12:14 am
by Eriazx
Sorry to say this is the only way to retrieve your account. If you do not remember your account you can look in the wow directory and head to the WTF folder and view your correct account this way. Other than that the GM's/Staff cannot help with retrieving your account. Once you make the account it is bound to the email it is registered with and their is no changing it.
Re: My account got closed?

Posted:
Tue Feb 23, 2016 10:24 am
by Pral
Eriazx i just found my account name which i had totally sweated out!! THANK YOU SO MUCH.
God i feel stupid now. stupid, and happy.
