Page 1 of 2

Banned,help please!

PostPosted: Sun Feb 21, 2016 6:39 am
by sadchicken
just as the topic says why my account was banned?i did not do anything against the rules of the game.Could a GM please give me some clarification on whats going on here

My Role Name-sadchiken
Server-Nost Pvp

Re: Banned,help please!

PostPosted: Sun Feb 21, 2016 6:58 am
by Benevael
Greetings,

This account was banned for conducting a forbidden gold transaction. If you would like to appeal this ban, please provide details about any recent transactions that may have triggered it. Of course if you did buy gold, it would save us time if you note that as well.

Regards, GM Team.

Re: Banned,help please!

PostPosted: Sun Feb 21, 2016 7:09 am
by tancheng123321
Greeting GM,If I trade goods from Horde to Alliance through the neutral auction house, will my account be banned?

Re: Banned,help please!

PostPosted: Sun Feb 21, 2016 1:33 pm
by Benevael
Please do not hijack threads, ask questions on different subjects in different threads.

To answer your question tancheng123321, it is permitted to trade goods between Horde and Alliance, as long as the gold is clean - that is not purchased, scammed, or illegally obtained.

Re: Banned,help please!

PostPosted: Sun Feb 21, 2016 2:20 pm
by sadchicken
when i begin my game at this server,my friend remind me could not buy gold .so he give me 150 golds from his account (role name Kimjeongeun) .please help me to continue my journey,thanks!

Re: Banned,help please!

PostPosted: Mon Feb 22, 2016 2:43 am
by tancheng123321
thank you Benevael !

Re: Banned,help please!

PostPosted: Mon Feb 22, 2016 1:54 pm
by sadchicken
GM,if you want to ,i can show you my purchase history,i only want to prove that i could not buy gold!

Re: Banned,help please!

PostPosted: Tue Feb 23, 2016 2:43 am
by sadchicken
No GM to answer?

Re: Banned,help please!

PostPosted: Tue Feb 23, 2016 1:01 pm
by Benevael
We have placed this ban under review, and respond in this thread with the resolution.
I would note that there is no player named "Kimjeongeun" on the PvP server. If it is misspelled, please provide the correct spelling.

Re: Banned,help please!

PostPosted: Wed Feb 24, 2016 2:53 am
by sadchicken
sorry , i just spelt the name wrong,the right name is “Kimjongeun”,my friend also show me his game truncation chart.please tell me your email address ,i will show you the chart. Thank you !