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Hacked but got the account back

PostPosted: Sun Feb 21, 2016 9:07 am
by Backagain
Hello!

In January I quit playing but today I wanted to get back to Nost again.

This was when I noticed that both my Nost account and email had been hacked.

This wasnt a problem since I just recovered my email and with that I could also get my Nost acc back.

Thr character is one level higher than when I stopped playing so obvisouly someone has been playing on it.

My question is this: Can this in someway be a problem for me?
For example the IPs that has been on the account will differ.

I chose to make a new forum account and wobt provide a char name just yet as I dont want to get banned for account trading or such.

The IP that I will log into the account is the same I used wheb I was playing and from where I created the acx so that is one way to confirm that Im the original owner.

Thanks for reading and I hope to hear from you soon :)

Re: Hacked but got the account back

PostPosted: Sun Feb 21, 2016 11:01 am
by Benevael
Greetings,

We do not go solely by IP address in determining account ownership. In fact many players use VPNs that change IP between countries, or travel and play overseas for periods of time.

There is no guarantee that the account won't fail a retroactive audit. But if it isn't closed now, just review your security practices and make sure it doesn't get hacked again.

Regards, GM Team.