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Account banned

PostPosted: Sun Feb 21, 2016 11:48 am
by z6351593
My account was stolen two days ago.They took everything I had, except for 43 silver.
Now account is banned, Now I'm applying to restore my account.please
Character name is Burden on the PvP server

Re: Account banned

PostPosted: Sun Feb 21, 2016 12:02 pm
by Mimma
Account security is your responsibility - gm's will not restore item, gold or characters.
If account is deemed compromised, they will ban it to stop additional damage.

You can start a new account after you have reviewed your security policy.

Re: Account banned

PostPosted: Mon Feb 22, 2016 11:28 am
by FarmerJoe
Mimma wrote:Account security is your responsibility - gm's will not restore item, gold or characters.
If account is deemed compromised, they will ban it to stop additional damage.

You can start a new account after you have reviewed your security policy.


This guy is right, RIP your account..

Re: Account banned

PostPosted: Mon Feb 22, 2016 7:15 pm
by Pottu
You bought/sold/traded gold - or someone who gained access to your account did it. In any case, the ban is permanent and there is no appeal.

The GM team.