account banned

account banned

by yt8827457 » Sun Feb 21, 2016 1:26 pm

Dear GM:

my account was banned . plz tell me reason. i dont know what happen.

Account : --snipped-- . Mage:Ccelestial

thx .

nostalrius pvp
Last edited by Benevael on Sun Feb 21, 2016 1:27 pm, edited 1 time in total.
Reason: For security reasons, do not include account names in forum posts.
yt8827457
Tester
 

Re: account banned

by yt8827457 » Sun Feb 21, 2016 1:34 pm

Just yesterday when I was in the game for the GM team has carried on the report, because in my account was stolen the day before yesterday, but I don't wait for reply, when login today only to find that were banned
yt8827457
Tester
 

Re: account banned

by yt8827457 » Tue Feb 23, 2016 1:01 pm

plz check my account again, Dear GM!

thx
yt8827457
Tester
 

Re: account banned

by Mimma » Tue Feb 23, 2016 1:04 pm

yt8827457 wrote:Just yesterday when I was in the game for the GM team has carried on the report, because in my account was stolen the day before yesterday, but I don't wait for reply, when login today only to find that were banned


Account security is your responsibility, so whatever action was done on your account while hacked will be following normal rules. If that includes gold selling, then a permanent ban will be issued on that account.

GM's does not recover hacked accounts, so you need to review your security practice before creating a new account.
  • Do you share your account information with anyone? Friend, brother, wife ....
  • Is your account name easy to guess? You didn't use your forum name or character name as account name...
  • Is your password easy to guess? At least 10 characters long including numbers.
  • Do you download stuff from suspicious sites (which may include keyloggers) ?
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Mimma
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Re: account banned

by Benevael » Tue Feb 23, 2016 1:27 pm

Greetings,

The account associated with characters Ccelestial on the PvP server was banned for conducting a forbidden gold transaction. Account security is your own responsibility, and any actions taken on the account are the responsibility of the account owner.

As such, the account will remain banned.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
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