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account close

PostPosted: Wed Feb 24, 2016 4:19 pm
by kassuie
Hey my priest account is close ???
name Cheechinho one the pvp realm ????
i really hope it is a fail ??

Re: account close

PostPosted: Wed Feb 24, 2016 8:05 pm
by Pottu
Your account is not banned. Make sure you're typing both your account name and password correctly.

The GM team.

Re: account close

PostPosted: Thu Feb 25, 2016 8:29 pm
by kassuie
when i try to log on
with the user name and the "rigth parsworrd" it just say unabel to cornect...
can you maby reset the parsword for me or somthing ???
i reallly cant remember the email to the account
but maby i can give you my informations in E-mail ?

Re: account close

PostPosted: Thu Feb 25, 2016 8:30 pm
by kassuie
My guild m8´s told me the toon have left the guild also ??? so somone is playing on the account and it is not me

Re: account close

PostPosted: Thu Feb 25, 2016 8:39 pm
by Gsnaits
GM's do not give out any account information. You need to remember your e-mail or you're out of luck.
If someone is playing on your account and left your guild, then your account is compromised and will be closed to prevent further damage.

Re: account close

PostPosted: Thu Feb 25, 2016 9:26 pm
by kassuie
good sir ? it is kinda hard to prove it is my account on here i can ofcurse give my Username and PW on here to prov i know the old ons but then the account is comprimise and plzz let this be betwin me and the GMS