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Permanent ban

PostPosted: Sat Feb 27, 2016 12:05 am
by anakgh
Characters -
Cimka acc 1
Cimes acc 2
Good morning/day/evening. I got perm ban on two my accounts, and want to ask some details about it. So I got ban for multiboxing – some time ago played with two of my chars outside of towns – got warning, and went to forum read rules. And yesterday I got a perm in that situation^
my low lvl char sitting in SW and waiting for WSG queue with my friends in party. And I logged into my second acc for no wasting time and try farming DMe, after this I was ported into GM room and got a perm ban. So that’s why I wonna ask 2 questions. 1) Im playing this game for a long time almost since 1.08 patch, and I have seen what a real multiboxing is – some software for emulation of repeats you main character moves on other your accounts chars in your party . Blizzard will never prohibit the use of multiple accounts in parallel without bots or specific soft for manage their moves, but I agree its not a Blizzard serv and you guys have done a huge work on it – I respect it any case. 2) Im not used bots, cheats, griephs or other really harmfull things. I do not attempt to find a exploits like winsocks or others. One of my account don’t help other get something – they were in different places – 1n in town and other in Dme( mage) for framing some herbs while staying at queue. I cant play a both in one time – so why do you give for it permanent ban? Have an accounts at retail version off and there no such problem. Any way this server is good, so - any chance get more cruel ban for that CRIMINAL :P or I can forget for that accounts?
With best regards Anagkh

Re: Permanent ban

PostPosted: Sat Feb 27, 2016 12:26 am
by Nelythia
Multiboxing does refer to play multiple characters/account simultaneously. It does not mean that you have to use any software or addon to control multiple characters/accounts at the same time or to repeat specific actions on all windows.

With the fact that you have more than 1 account online, not following the listed exceptions in the Terms of Use, you are violating the rules regarding Multiboxing and this will result in a final warning or a permanent ban if you already got one.

Sure, you might not play both actively at some point. If you have both online, you are still technically playing both.

Re: Permanent ban

PostPosted: Sat Feb 27, 2016 1:01 am
by Nathrizyr
Greetings,

Multiboxing refers to the act of playing multiple characters at once, whether through multiple PCs or windows. Our Terms of Use clearly states that both characters must be within the bounds of a major city to qualify as an exception to our multiboxing rule. In this case, only one of the characters was in a major city. The ban will remain in place.

Regards, GM Team