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Account banned

PostPosted: Mon Feb 29, 2016 1:23 pm
by iamfat89
hi,GM,sorry for your precious time.
my friend's account has beenn banned a few minutes before.
he wants to know the reason.
would you plz check his account?
thank you

id:paotai
pve

Re: Account banned

PostPosted: Mon Feb 29, 2016 8:14 pm
by Pottu
You were banned for chat spam. We will review this band and inform you of the outcome in this thread.

The GM team.

Re: Account banned

PostPosted: Tue Mar 01, 2016 1:08 am
by iamfat89
hi,dear GM,for some reasons he is unable to visit the forum now .
the following is what he wants to say.
thank you for helping us.


Dear friend Pottu,
I am Paotai. I think I was banned by misunderstanding. Please spend a little time for me to explain the 'chat spam' for the banned.
I wanted to know the future gear stats of the Epic mail chest drop in Brd arena. So I used my fresh new role in PVP server to ask in the China channel.
I asked politely if there are any kind player willing to show me the gear stats of the epic mail chest. Since its China channel I type it in chinese. I asked for help no more than 10 times.
And I was disconnect and banned suddently.
I never did the gold trade and use low lvl roles send ads in pulbic channel. Please help me, dear Pottu.

yours,
pottu

Re: Account banned

PostPosted: Tue Mar 01, 2016 6:37 am
by Mimma
Don't use the chat channels before you are level 15.

Re: Account banned

PostPosted: Tue Mar 01, 2016 6:48 am
by paotai
Duplicate post

Re: Account banned

PostPosted: Tue Mar 01, 2016 6:55 am
by paotai
Mimma wrote:Don't use the chat channels before you are level 15.


Thank you for let me know that rule.
Well, I'm sorry my fresh new role used channel but I didn't know I'll be banned for this, as I just asked for help and never send any ads or junk chat.
Could you give me one more chance? I promise that I'll never use the channel at low level again.

Re: Account banned

PostPosted: Tue Mar 01, 2016 11:59 pm
by paotai
Pottu wrote:You were banned for chat spam. We will review this band and inform you of the outcome in this thread.

The GM team.


Dear Pottu,

Thanks for your precious time. I am the ID holder of Paotai. Sorry but I really feel that I was somehow misunderstood for chat spam. Please take some time to hear my explain. My English is not good, and your patience will be greatly appreciated
Here is the ture story:

I want to enchant 4 stats on my new Epic mail chest drop in Brd arena, because my friend told me its stats will change into the best chest in the future. The enchant is too expensive, you know. I picked the enchant materials (4 Large Brilliant Shard, 10 greater eternal essence, 15 Illusion dust) from my warehouse role in the same account (Bombbombbomb,class: mage, outside of Stormwind bank). After that, I felt the enchant is very very expensive. I must make sure it is really better than T1 chest in the future so that I would not feel regret for the expensive enchant. The roles are all in the PVE server.

So I login the only fresh little role in PVP server in the same account (druid, female nightelve, in the auction house of Darnassus, but sorry I create the role and forgot its name). I asked politely if there are any kind player willing to show me the gear stats of the epic mail chest. Since its China channel I type it in chinese. I asked for help no more than 10 times. Then I was disconnect and banned suddently.

I didn't know I'll be banned because of this. I never sent bad chat whether in PVP or PVE server. Please give me one more chance, and I'll never do such stupid things with the fresh role.

I swear what I told above is ture.
Thanks for your precious time again. This is my only lvl 60 role in the nostalrius and I see it as my treasure. Please help me.

sincerely yours,
Paotai

Re: Account banned

PostPosted: Wed Mar 02, 2016 1:51 am
by Tyrael
Greetings,

Account unbanned.

Regards,
GM Team.