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Inactive 3 months, account banned?

PostPosted: Tue Mar 01, 2016 9:34 pm
by koalagist
Hey I haven't logged in since November and I'm now getting a banned message. According to player realms my character is still there with all his gear so I doubt I was hacked. Was hoping to get some clarity!

Character name/server: Koalagist - PvP

Thanks!

Re: Inactive 3 months, account banned?

PostPosted: Wed Mar 02, 2016 12:20 am
by Benevael
Greetings,

Your account has never been banned. Probably you tried to log in too many times with an incorrect password or login name. You can change your password at https://en.nostalrius.org/password if you cannot remember it.

Your last login was January 12, about 22:00 server time, by the way.

Regards, GM Team.

Re: Inactive 3 months, account banned?

PostPosted: Wed Mar 02, 2016 12:51 am
by koalagist
Looks like that was the issue, my fault. Thanks!