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Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 2:44 am
by TheReverend
(EDIT: This is really embarrassing but I have fixed everything.. had forgotten the right account name. PLEASE FEEL FREE TO DELETE POST!)


Hello!

Please help, I have not played in a long time and have found my account banned?? Have no idea what could of been wrong since haven't even been playing.

Character Name: Imjamesbrown
Realm: Nostalrius Vanilla PVP Server

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 7:39 pm
by Adwena
Check if you are logging in the right realm.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 7:51 pm
by TheReverend
Hi,

That's my problem, I can't log in at all since it says this account has been closed. On the lower right it says Nostalrius Begins PvP Server so I believe everything is set to the right server.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 7:53 pm
by TheReverend
In fact, now all my other accounts are saying that they have been closed and they worked yesterday.. I haven't hardly even used them! Not sure what's going on. Thank you so much for any help in the matter, would love to join the community again.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 7:56 pm
by Robotron
Remove your account name.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 7:58 pm
by TheReverend
I removed it from the info in my first post, forgot that I only need to post a character name. So half the time I am able to log in to some accounts and the other half they are all banned. Very confused. xD

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 8:38 pm
by TheReverend
Any chance my characters were deleted by hackers? Is there any process to fix this?

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 8:46 pm
by Robotron
TheReverend wrote:Any chance my characters were deleted by hackers? Is there any process to fix this?

Their process of fixing compromised accounts is to permanently ban them.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 8:51 pm
by TheReverend
Ah I see... :( Well I have never shared my info and have no idea how that could happen so was just wondering. Thanks again for keeping up, hope that something comes to light soon.

Re: Account Banned?? - Please Help

PostPosted: Sat Mar 05, 2016 8:57 pm
by Robotron
Yeah, the worst possible way to go out is randomly getting hacked and irreversibly losing everything.