My belt disappeared from my bags!

My belt disappeared from my bags!

by Peer Pressure » Sat Mar 05, 2016 8:51 pm

Okay so i noticed my bloodfang teir 2 belt was missing, and i wouldn't be bothering you if this was a dungeon blue but your terms of service state you'll restore lost raid items?
http://realmplayers.com/RaidStats/RaidO ... Raid=25395
me receiving t2 belt awhile ago via realm players.
Stardust (H) PvP server
Peer Pressure
Tester
 

Re: My belt disappeared from my bags!

by Wrathran » Sun Mar 06, 2016 4:33 pm

You need to create an in-game ticket, see below:
I'm not sure if this can help you though as this rule is for server-crash during raids. But maybe worth looking into.

https://en.nostalrius.org/terms-of-use
III. Character/Currency/Item restoration
Nostalrius staff will not recover any lost characters, regardless of circumstances. We do not recover any lost items or currency except raid items with the rarity of Epic and above which can be restored in the case of a Server crash/roll-back, providing an in-game ticket is sent to us which fulfills the following conditions:

We will not restore the lost loot if the ticket does not meet all the requirements. Falsified information will lead to immediate account closure.
Exact date of the raid;
Screenshot of the raid ID;
Screenshot of the loot & complete list of raid members;
Name of the player who received the item.
Last edited by Wrathran on Sun Mar 06, 2016 5:16 pm, edited 1 time in total.
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Wrathran
Stone Guard
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Re: My belt disappeared from my bags!

by Peer Pressure » Sun Mar 06, 2016 4:45 pm

I did make a ticket and the gm told me to make a post on the forums.
Peer Pressure
Tester
 

Re: My belt disappeared from my bags!

by Nathrizyr » Sun Mar 06, 2016 6:17 pm

Greetings

We only restore raid loot lost specifically due to server rollbacks. Lost, misplaced, or otherwise deleted items will not be restored.

Regards, GM Team
Nathrizyr
Game Master
Game Master
 


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