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Banned .. not sure why.

PostPosted: Sun Mar 06, 2016 3:15 am
by blerpin92
I was PSTing a couple people asking if their chat was working because i was having a problem with mine. And a few seconds later I was D/ced. After trying to log back in it said my account was banned an no longer available for use.

Re: Banned .. not sure why.

PostPosted: Sun Mar 06, 2016 1:49 pm
by Wrathran
You post an account-issue in the general forum and don't give any info about your account. How do you expect the Game Masters to help you?

It sounds like you have been auto-banned for posting to many messages as a low lvl character. The auto-ban system is very sensitive so if you are under lvl 15 you should be very sparse or not post at all in public chats.


Provide >character< name (keep account name secret) and what realm (pvp/pve).
Post in the sub-forum "Account issues": https://forum.nostalrius.org/viewforum.php?f=65

Read this before posting: https://forum.nostalrius.org/viewtopic.php?f=65&t=18067

Create a thread in the support sub-forum Account issues and include your character name, server and any useful information regarding the events that occurred as this speeds up the process. For the safety of your account, never release any information that could be used for illicit purposes. Such as email addresses, account names or passwords.

Re: Banned .. not sure why.

PostPosted: Sun Mar 06, 2016 4:37 pm
by Oth
You were please send tell'ing a couple of people? What?

Re: Banned .. not sure why.

PostPosted: Mon Mar 07, 2016 2:30 am
by Benevael
Greetings,

Your account was banned by our chat spam system. Please try to avoid using the public chat channels on characters less than level 15, and don't use addons that make use of those channels.

This ban is under review.

Regards, GM Team.

Re: Banned .. not sure why.

PostPosted: Mon Mar 07, 2016 8:04 pm
by Tyrael
Greetings,

Account unbanned.

Regards,
GM Team.