Page 1 of 2

Account banned ?

PostPosted: Mon Mar 07, 2016 9:11 am
by xplyx2015
Char Name: sdkjho
realm: PVE server
Hello

I was questing normal on the 6th of march and now when i tryed to logg in it says by account has been closed ?!

Any further infos please

Yours sincerely

Re: Account banned ?

PostPosted: Mon Mar 07, 2016 9:19 am
by Benevael
Greetings,

No character "sdkjhp" exists on the PVE server. Did you spell it correctly?

Regards, GM Team.

Re: Account banned ?

PostPosted: Mon Mar 07, 2016 9:23 am
by xplyx2015
Benevael wrote:Greetings,

No character "sdkjhp" exists on the PVE server. Did you spell it correctly?

Regards, GM Team.

sorry.
sdkjho

Re: Account banned ?

PostPosted: Tue Mar 08, 2016 2:03 am
by Benevael
Your account was detected as cheating/hacking by our cheat detection system. If you'd like to appeal, please provide as much information as you can about what may have happened to trip the detection - anything unusual that you remember.

Re: Account banned ?

PostPosted: Tue Mar 08, 2016 4:41 am
by xplyx2015
Benevael wrote:[color=#00FF00]Your account was detected as cheating/hacking by our cheat detection system. If you'd like to appeal, please provide as much information as you can about what may have happened to trip the detection - anything unusual that you remember.

Last Login 2016-3-6 20:00 .My network latency is high. when my group farm the strat living and the game have bugged .I can not move.then disconnect.

Re: Account banned ?

PostPosted: Wed Mar 09, 2016 1:49 pm
by xplyx2015
hey gm team I'm still waiting for the result. thanks for advance

Re: Account banned ?

PostPosted: Thu Mar 10, 2016 7:50 am
by Benevael
We have placed this ban under review and will get back to you in this thread on the final determination.

Regards, GM Team.

Re: Account banned ?

PostPosted: Fri Mar 11, 2016 4:42 pm
by xplyx2015
Benevael wrote:We have placed this ban under review and will get back to you in this thread on the final determination.

Regards, GM Team.

thx

Re: Account banned ?

PostPosted: Sat Mar 12, 2016 3:33 pm
by xplyx2015
up.waiting for the result

Re: Account banned ?

PostPosted: Mon Mar 14, 2016 6:01 am
by xplyx2015
How is it?