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[Banned] Kunoichî pvp
Posted:
Mon Mar 07, 2016 8:55 pmby ikkiphoenix
Hello,
i am playing with my demo and found my account closed and banned when disconnect and want reconnect.
Thanks for help !
Re: [Banned] Kunoichî pvp
Posted:
Tue Mar 08, 2016 12:52 amby Benevael
Greetings,
Your account has never been banned. Most likely you tried to log in too many times with an incorrect password. Wait some time and try again with the correct credentials, or if you cannot remember your password you can reset it at https://en.nostalrius.org/password.
Regards, GM Team.
Re: [Banned] Kunoichî pvp
Posted:
Tue Mar 08, 2016 6:14 amby ikkiphoenix
When i connect with my password, and see my account on your website, they say me, i am banned. I retry this morning and i can't connect again with my account.
I really want up tonigth when i am back. Don't know why i have this problem.
Please fix it.
Thanks for help !
Re: [Banned] Kunoichî pvp
Posted:
Wed Mar 09, 2016 4:14 pmby ikkiphoenix
Please Up topic !
Re: [Banned] Kunoichî pvp
Posted:
Wed Mar 09, 2016 8:01 pmby Pottu
Try once writing your password deliberately wrong. If you then get a different error message, try again with the correct password. Report back if it works.
The GM team.
Re: [Banned] Kunoichî pvp
Posted:
Fri Mar 11, 2016 12:04 pmby ikkiphoenix
Hello,
I try like you say but i have the same error with a wrong password.
Thanks for help to correct this. Two days i can't play :'(.
Thanks again for your time
Re: [Banned] Kunoichî pvp
Posted:
Sat Mar 12, 2016 12:36 amby Benevael
Upon taking another look, this account has now been banned for botting. That's the reason your passwords are not working, at least now.
Note that it is possible that your E-mail was hacked, the hacker changed your account password, and then the hacker botted with the account. This would explain your password not working followed by ban for botting. If that's the case, you need to review your account security practices, make sure your E-mail is not compromised, and remove any trojans or keyloggers from your computer.
If you went to a site advertised in game that purported to offer some Nostalrius Begins service, this may be the root cause. There are phishing sites that will try to gain your E-mail.
Regardless of whether it was you botting or a hacker, the ban is permanent and will remain on the account.