Account Banned/GM island

Hello,
My character has been in GM island for a while and still didn't release may I know why and how can I continue to play again.
Thank you very much for help!!
Character name : peeler
PVPserver
My character has been in GM island for a while and still didn't release may I know why and how can I continue to play again.
Thank you very much for help!!
Character name : peeler
PVPserver