Closed account

Closed account

by 13978522572 » Mon Mar 14, 2016 4:39 am

Character Name:Alborada
Server:PVP
Went to login today and it just says account Closed?Whats this all about?
13978522572
Tester
 

Re: Closed account

by Benevael » Mon Mar 14, 2016 5:19 am

Greetings,

The account associated with Alborada on the PvP server has never been banned. Chances are you tried to log in too many times with an incorrect password. Wait some time and try again with the correct credentials, or you can reset your password at https://en.nostalrius.org/password if you cannot remember it.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 

Re: Closed account

by Benevael » Sun Mar 20, 2016 1:50 am

Checking again, due to your other thread.

The account NOW has been banned for gold trafficking. This means buying, selling, or trading illegally obtained gold. Given that you were unable to access the account before, it likely means that the account was hacked and that the person who successfully accessed the account conducted the activities that got it banned.

We will get back to you in this thread with a final determination.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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