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Account ban appeal

PostPosted: Mon Mar 14, 2016 12:38 pm
by danboram
Hello

Danboram - Tauren warrior - PVP server

Logged on after a weekend off and it says im banned, here is why i think

I logged on and downloaded the game through my work network and played there, it disconnected a few times then,
my home pc has issues with overheating and turning off - more disconnecting

It seems the logging on and off has made someone think i am some gold farmer or something ha, i can supply my home i.p address and work address if needed, would like to carry on playing and not start again at risk of this again happening

Cheers

Re: Account ban appeal

PostPosted: Mon Mar 14, 2016 7:17 pm
by thenuclearwalrus
You installed the game at work? Yeah... sure. Im betting the ban is due to account sharing.

Re: Account ban appeal

PostPosted: Tue Mar 15, 2016 1:38 am
by Benevael
Greetings,

Your account is not banned. You may have tried to log in too many times with an incorrect password; if so be sure to use the right one (after waiting for 30 mins to 1 hour for the IP block to expire). If you cannot remember your password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.