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Can't log in

PostPosted: Tue Mar 15, 2016 1:35 am
by Hermemer
I've been trying to get on today on the PVP realm, but it keeps auto-disconnecting me when i press enter. I've checked my internet and it is fine. My human mage is named Owens and is level 54 if you need a character.

Re: Can't log in

PostPosted: Tue Mar 15, 2016 10:06 am
by Naealath
Greetings,

Your account is not banned, are you sure you are logged into our PvP or PvE realm?

Regards,
GM Team

Re: Can't log in

PostPosted: Tue Mar 15, 2016 4:54 pm
by Hermemer
I only really ever play on the PVP realm, so its the last one i logged into. I'm at the log in screen and it says so at the bottom.

Re: Can't log in

PostPosted: Wed Mar 16, 2016 6:07 am
by Benevael
I've double checked as well. The account associated with character Owens on the PVP realm has never been banned. You might try resetting your password at https://en.nostalrius.org/password.

Regards, GM Team.