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Account frozen for unknown reason
Posted:
Tue Mar 15, 2016 7:26 amby fqx123
Greetings，
My account has been frozen and i dont know why, I cannot login to the game so I don't know how to connect with GM.
Character name is pinkhentai, 27 ORC warrior on pvp server. I just normally do quest for lvlup. PLZ help me unban my account or tell me the reason!
I love this server and I hope I can play for a long time
. Thanks a lot for the help.
Re: Account frozen for unknown reason
Posted:
Thu Mar 17, 2016 2:15 pmby fqx123
no GM here aha?
waiting for an explaination.
Re: Account frozen for unknown reason
Posted:
Thu Mar 17, 2016 3:51 pmby Mimma
You need to post in the correct section: Account Issues.
Re: Account frozen for unknown reason
Posted:
Sat Mar 19, 2016 9:46 amby Benevael
Greetings,
The account associated with pinkhentai was banned for advertising for gold seller sites. This probably means that you were hacked, and the gold seller used the account in that fashion.
Regards, GM Team.
Re: Account frozen for unknown reason
Posted:
Sat Mar 19, 2016 11:36 amby fqx123
Thanks a lot for response, I'm sure my account was hacked, can you unban it and give me a chance to change my password? I love my charactor and really want it back. And it's not my fault...plz
Re: Account frozen for unknown reason
Posted:
Mon Mar 21, 2016 10:43 amby Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Account frozen for unknown reason
Posted:
Mon Mar 21, 2016 1:32 pmby fqx123
I'm glad to hear there is going a review, and I swear to god that I don't have any relation with gold sale. I'm just a
27 warrior. The only thing I want to do is to upgrade and enjoy in Azeroth. I know it will take time, but I still hope
you can prove my innocence as soon as possible.
Sincerely thanks for your work.
Re: Account frozen for unknown reason
Posted:
Fri Mar 25, 2016 7:16 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team