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The account is frozen

Posted:
Tue Mar 15, 2016 6:58 pm
by Askforhelp
Character name:xiaonigu
Character career:level 60 hunter
Don't know the reason why to freeze
Didn't violate any rule
Please administrator to solve the problem
Thank you! ~

Re: The account is frozen

Posted:
Wed Mar 16, 2016 6:32 am
by Benevael
Greetings,
The account associated with xiaonigu on the PVP server was permanently banned for cheat/hack. This is confirmed and the ban will not be lifted.
Feel free to create a new account and follow the rules.
Regards, GM Team.
Re: The account is frozen

Posted:
Mon Mar 28, 2016 1:26 am
by Benevael
Greetings again,
I rechecked the state of this account, and noticed that we had in fact put it under review. Sorry for the miscommunication above, it was a mistake on my part.
This account ban is currently under review and we will get back to you in this thread.
Regards, GM Team.
Re: The account is frozen

Posted:
Mon Mar 28, 2016 3:07 am
by Askforhelp
Thank you for your attention, and I look forward to the end of my accounts frozen as quickly as possible