Page 1 of 1

The account is frozen

PostPosted: Tue Mar 15, 2016 6:58 pm
by Askforhelp
Character name:xiaonigu
Character career:level 60 hunter

Don't know the reason why to freeze
Didn't violate any rule
Please administrator to solve the problem
Thank you! ~
:cry:

Re: The account is frozen

PostPosted: Wed Mar 16, 2016 6:32 am
by Benevael
Greetings,

The account associated with xiaonigu on the PVP server was permanently banned for cheat/hack. This is confirmed and the ban will not be lifted.

Feel free to create a new account and follow the rules.

Regards, GM Team.

Re: The account is frozen

PostPosted: Mon Mar 28, 2016 1:26 am
by Benevael
Greetings again,

I rechecked the state of this account, and noticed that we had in fact put it under review. Sorry for the miscommunication above, it was a mistake on my part.

This account ban is currently under review and we will get back to you in this thread.

Regards, GM Team.

Re: The account is frozen

PostPosted: Mon Mar 28, 2016 3:07 am
by Askforhelp
Thank you for your attention, and I look forward to the end of my accounts frozen as quickly as possible