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My Account is banned

PostPosted: Wed Mar 16, 2016 3:54 pm
by Axtherapy
Dear GM.
i m a player of Horde in PVP-Server. the ID:Axtherapy , Due to the storehouse full, I specially built a new ID.named Axtherapy1.and mailing more than 200 G to help expand storehouse But this morning I found i cant login my Account, it must be a mistake, I did not sell gold. please inspect carefully.

waiting your reply.

Re: My Account is banned

PostPosted: Mon Mar 21, 2016 4:38 am
by Benevael
Greetings,

The account associated with Axtherapy on the PvP server was banned for gold trafficking.

We have placed this ban under review based on the information you have already provided.

Regards, GM Team.

Re: My Account is banned

PostPosted: Tue Mar 29, 2016 7:31 am
by Benevael
Greetings,

Can you please provide some more information about what this account is used for, and where the gold on your account came from?

Regards, GM Team.

Re: My Account is banned

PostPosted: Thu Mar 31, 2016 4:17 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.