Somehow Banned?

Somehow Banned?

by Snake23 » Wed Mar 16, 2016 6:14 pm

So I just joined Nostalrius on Monday. Come back after being off for a couple days to my account being closed/banned. Only a level 6 on it, so it's really not a big deal to me, but I would like my account back considering it's tied to my main Email.

Can't log onto the main website, so I don't know why. I assume it has something to do with the recent hacking of accounts but I can't be sure. Would just like to have my account unbanned please :).

Realm was Nostalrius PvP.

Character Name: Mareyná, Night Elf Priest

Thank you!
Snake23
Tester
 

Re: Somehow Banned?

by Naealath » Wed Mar 16, 2016 9:11 pm

Greetings,

You have been banned due to gold advertising / Account compromised.

The account owner is responsible for the security of the account and that it's sufficiently protected. Note that Nostalrius staff does not recover hacked accounts.

Regards,
GM Team
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Naealath
Game Master
Game Master
 

Re: Somehow Banned?

by Benevael » Mon Mar 21, 2016 4:45 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
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Re: Somehow Banned?

by Snake23 » Mon Mar 21, 2016 2:37 pm

Thank you for looking into the issue. I know with me being one of hundreds, if not more, it must be a very strenuous process. I appreciate everything you Devs & GM's are doing for the community!
Snake23
Tester
 

Re: Somehow Banned?

by Ithlien » Fri Mar 25, 2016 7:08 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
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