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Unable to Connect then Banned

PostPosted: Thu Mar 17, 2016 9:09 pm
by youngdarkd
Hello,

I recently tried logging in several times and received unable to connect messages. Finally I received a message that I was banned. I tried logging into the nostalrius website and it kept telling me bad credentials. I reset my password and tried to log in and still had bad credentials. I would like to know why I was banned and if there is anything I can do to get unbanned. Any help is much appreciated.

Thanks,
Youngdarkd

Re: Unable to Connect then Banned

PostPosted: Thu Mar 17, 2016 11:21 pm
by Nothing
Assuming you've set up your account correctly and you're typing in the correct password? The ban was most likely just a temporary ban due to incorrectly repeated login attempt. I'd take the time to make sure you're not mistyping your password/account name. If that doesn't work then I'd suggest just remaking your account. A GM could shed more light for quick answers that's all I can offer.

Re: Unable to Connect then Banned

PostPosted: Fri Mar 18, 2016 8:04 pm
by zhuljin
Hello, also recently ive had some disconnects also...then today, 18.03.2016 i got the message...You are Banned...bla bla...for what reason i can't explain...!!how do i get in touch with a GM ?

Re: Unable to Connect then Banned

PostPosted: Mon Mar 21, 2016 6:17 am
by Benevael
Greetings,

We need the name of a character on the account in order to have a look.

Regards, GM Team.