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Forgotten account info

PostPosted: Thu Mar 17, 2016 11:25 pm
by davve94
Hey, so I haven't played in like at least over 5 months now so i've forgotten username, pass and email, and it seems you guys don't send out an email when an account is created I have no idea what username I used, so I was wondering if I give you guys my emails I could've used via PM or something you could see if there is an account on it or something, and supply me with the username and a password reset link? because I can't use the forgotten password thing as I need to give my username aswell, which like I said I don't remember. and I really want my old toons.

I hope you can help me out!

Re: Forgotten account info

PostPosted: Sun Mar 20, 2016 12:56 am
by Benevael
Greetings,

For security reasons we do not provide account information of any kind.

Your best bet is to look in your game installation folder for a folder called WTF. In there, there should be an Account folder, and below that will be the names of accounts you have used.

Hopefully you haven't deleted and reinstalled your game client, because if those folders are not there, then you really have no choice but to just create a new account.

Regards, GM Team.