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Ban Appeal

PostPosted: Fri Mar 18, 2016 10:37 am
by Veirz
Character: Veirz
Server: PVP

I posted on the forums earlier asking why my account was banned, I did receive a response stating it was compromised, while I appreciate the GMs getting back to me, I found the thread locked before I could post a reply for appeal.

I can't turn around and say "There's no way my accounts compromised!" because you can never really be certain, I can however say that I share a house with my brother in law who also plays and I have logged in off his computer before, prior to my ban I hadn't noticed anything unusual with my account, my gold and items all seemed to be in place and I mostly spent my time online either raiding or help friends alts through quests/dungeons. While I am aware it is completely up to the Nostalrius staff as to whether they unban my account, I would take measures (Such as changing passwords on accounts and emails as well as a full clean of my PC.) to ensure that it doesn't happen again.

Even if my account is not unbanned, I appreciate the time and thought you take when you read my post and come to a decision. If I must stop playing on Nost I will, although I will miss it.

Once again, thankyou for your time and the fun I've had on Nost.

Re: Ban Appeal

PostPosted: Mon Mar 21, 2016 5:28 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Ban Appeal

PostPosted: Fri Mar 25, 2016 7:09 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team