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account banned
Posted:
Fri Mar 18, 2016 10:51 amby yao123
Hello,GM,my account was banned,that lastnight i was playing in doom east and killed some flowers then i went to bed,today i want to login my account,but i cant ,it was banned,i have not been gold trafficking and anything else that against the rules of the game,also im nor a gold farmer,can you help me check my case? thank you very much
Re: account banned
Posted:
Fri Mar 18, 2016 12:16 pmby Naealath
Greetings,
We need a name to work with
Re: account banned
Posted:
Fri Mar 18, 2016 1:48 pmby yao123
im sorry, i forgot it, my id:davidyao,please help, thank you
Re: account banned
Posted:
Sat Mar 19, 2016 12:12 pmby yao123
Dear GM,can you help me check the case,thank you
Re: account banned
Posted:
Tue Mar 22, 2016 3:45 amby Benevael
Greetings,
Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.
Don't bother if you did in fact buy gold, since the review will just come back confirming the offence.
Regards, GM Team.
Re: account banned
Posted:
Wed Mar 23, 2016 11:37 amby yao123
Dear GM, i tried ro remember the last few months of the gold trafficking,then i thought i gave two golds to someone,because he begged to me,this is all,please check it ,thank you
Re: account banned
Posted:
Thu Mar 24, 2016 12:23 pmby Cabotage
This account is under review and we will get back to you in this thread with the outcome.
Re: account banned
Posted:
Fri Apr 01, 2016 7:12 amby Benevael
Greetings,
After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.
Apologies for the inconvenience!
Regards, GM Team.