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my account was banned

PostPosted: Fri Mar 18, 2016 2:02 pm
by young2016
Dear Game Master:
My account was banned,can you help me?
MY character names: Hatanokokoro & Lvlvl & Umrll
Server: Nostalrius Begins PVP

Re: my account was banned

PostPosted: Sun Mar 20, 2016 1:40 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.

Re: my account was banned

PostPosted: Sun Mar 20, 2016 7:15 am
by young2016
MY priest ( Hatanokokoro) get 30g from my RL (Maomaoya) by every raid,he mail me because i'm a holy priest.

About one mounth ago,my character (lvlvl) mail above 50g to my new character (noprupru),this character is in another account. Also mail some weapon to noprupru.

I'm not sure whether there are other people mail me the golds. I use the addone (Gmail),it can auto get mail when i open the mailbox,if the mail have golds.

Re: my account was banned

PostPosted: Tue Mar 22, 2016 1:02 am
by Benevael
We have placed this account under review.

Re: my account was banned

PostPosted: Tue Mar 29, 2016 7:49 am
by Benevael
Greetings,

After our investigation, we have determined that the ban was invalid. Your account has been unbanned and is available for play once again.

Apologies for the inconvenience!

Regards, GM Team.