Page 1 of 1

Account banned?

PostPosted: Fri Mar 18, 2016 5:28 pm
by ninjacarldk
When i try to login on my account, i get the message that my account has been suspended. If i try to go to https://en.nostalrius.org/login to see why i've been banned, when i try to login i get the message "Login failed! Bad credentials.". What should i do?

EDIT: I'm sorry that i didn't post this on the account issues subforum. My main character was a 60 dwarf hunter with the name Ninjacarldk on the pvp server, i also had a low level Tauren Shaman on the pve server.

Re: Account banned?

PostPosted: Sun Mar 20, 2016 1:42 am
by ninjacarldk
I wonder, is there any kind of order in which mods adress account bans?

Re: Account banned?

PostPosted: Sun Mar 20, 2016 3:21 am
by ninjacarldk
Why am i not getting a response?

Re: Account banned?

PostPosted: Sun Mar 20, 2016 12:47 pm
by ninjacarldk
Bump.

Re: Account banned?

PostPosted: Mon Mar 21, 2016 12:28 am
by ninjacarldk
Can i just get some kind of response?

Re: Account banned?

PostPosted: Mon Mar 21, 2016 12:42 pm
by ninjacarldk
Bump.

Re: Account banned?

PostPosted: Mon Mar 21, 2016 4:55 pm
by ninjacarldk
Bump.

Re: Account banned?

PostPosted: Tue Mar 22, 2016 3:41 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned?

PostPosted: Fri Mar 25, 2016 7:33 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team