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Account banned

PostPosted: Fri Mar 18, 2016 7:49 pm
by Dvarfer
Hello i was just grinding in Silithus when my account got closed, Name of main character is dvarfer.
Ive recently got hacked about 1 week ago but have cleaned my PC , changed PW and only installed addons from your addon pack afterwards. Not had any random DC's after i did all this.
Possible to open it ?
Here is my earlier post when i got hacked viewtopic.php?f=65&t=37586
And viewtopic.php?f=45&t=37619


Dvarfer PvP

Re: Account banned

PostPosted: Mon Mar 21, 2016 6:14 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned

PostPosted: Mon Mar 21, 2016 11:41 am
by Dvarfer
Ok, would really appreciate if i was able to play this holiday but i understand you guys have alot of things to do.

Re: Account banned

PostPosted: Fri Mar 25, 2016 7:10 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team