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Permanently banned without specifying a reason

Posted:
Fri Mar 18, 2016 7:49 pm
by Sauska
My account has just been banned permanently without specifying a reason. I would kindly ask you to look into that and unban me, as I'm not aware of having violated the EULA or any of your rules.
Kind regards,
Demoneka - Nostalrius Begins PvP
Re: Permanently banned without specifying a reason

Posted:
Sat Mar 19, 2016 9:04 pm
by Sauska
Bump for greater justice
I also would like to ask why you ban people like me and let goldsellers roam the realm (according to a friend, they still do). Please respond

Re: Permanently banned without specifying a reason

Posted:
Sun Mar 20, 2016 9:04 am
by Frontedge
Friendly bump from a fellow guildie. Hope your issue gets sorted soon Demo, Uriel is crying already

Re: Permanently banned without specifying a reason

Posted:
Sun Mar 20, 2016 2:20 pm
by Sauska
Up we go!
And thanks Front <3
Re: Permanently banned without specifying a reason

Posted:
Sun Mar 20, 2016 5:23 pm
by Sauska
It may speed up the process if you guys at least give the banned masses a reason for the ban, it's difficult to give more information if you have no idea why you're slapped with a ban.
I have never used any form of gold trafficking: neither bought nor sold gold nor been associated with others who may have done so, or at least not to my knowledge. I have probably voiced my displeasure with gold traffickers in general on occasion after getting spammed with whispers and ingame mails from OKOwhatchamacallit (my personal record is 5 whispers within 30s after logging on). Okay, so I'm only human and I can get annoyed.
I have not used any exploit or hax nor ninja'd gear. I have not violated the naming policy with the names of any of my toons. I have not ganked, corpse camped or griefed other gamers or not that I'm aware of. I have not violated the terms of use for the forums, in fact I only started using the forums when I received a ban for no reason.
My account has not been compromised, I was banned and disconnected while being ingame. My account is secure and protected and has never been touched or used by anyone else. I have never engaged in multiboxing and never used a bot to advance myself.
Let me know if you need more information.
Re: Permanently banned without specifying a reason

Posted:
Mon Mar 21, 2016 9:56 am
by Sauska
Monday morning bump
Re: Permanently banned without specifying a reason

Posted:
Tue Mar 22, 2016 1:21 am
by Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Permanently banned without specifying a reason

Posted:
Fri Mar 25, 2016 7:30 am
by Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team