Account Banned

Account Banned

by babysonfire » Fri Mar 18, 2016 8:45 pm

Hi, my character, Babysonfire on pvp server was banned today. I could not find a reason on the website, and there is nothing in my email. I checked the twitter and I think I know exactly why I was banned. Last night I sent 18g and some elemental airs from my alt mage(was planning on making a lvl 49 twink mage) to my main mage. I see on twitter that there is a mass ban of people who "hijacked" accounts and took the gold off of them. My mages are on two separate accounts, I can prove ownership of both with no problems. I believe that I was wrongly banned in the latest wave and would like a review. Thank you

Babysonfire on pvp server
babysonfire
Tester
 

Re: Account Banned

by Benevael » Mon Mar 21, 2016 6:32 am

Greetings,

Your account has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

If someone was trying to hack your account by trying common passwords, then it looks like they were unsuccessful.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
User avatar
Benevael
Game Master
Game Master
 


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