Page 1 of 1

account banned

PostPosted: Fri Mar 18, 2016 9:33 pm
by bandoran
hello there, just got home from work and tried to log on the game and it says my account has been banned but ive done nothing against the rules. could you please look into it for me my character name i played last is rottenstench
lvl 60 warlock nostalrus pvp server thank you

Re: account banned

PostPosted: Mon Mar 21, 2016 6:42 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: account banned

PostPosted: Mon Mar 21, 2016 7:33 am
by bandoran
thank you for the reply, but i an tell you now that i've never bought or sold gold on this game.the only gold ive ever had from another player is gold my wife gave me to help buy my mount.

Re: account banned

PostPosted: Tue Mar 22, 2016 11:32 am
by Benevael
No, what we are saying is that your account was hacked and in the hands of gold sellers. We removed it from their hands. We are now taking inventory of all the accounts in this category.

Re: account banned

PostPosted: Fri Mar 25, 2016 7:12 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team