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Unknown Ban Reason

PostPosted: Fri Mar 18, 2016 10:35 pm
by Chesticles
Character: Chesticles, Lvl 60 Gnome Mage
Server: Nostalrius Begins PvE

I don't have a lot of information that I know could help, but if anything, the last I recall playing was yesterday evening (3/17 US West Pacific), playing on my mage and running Kwuadzilla, Seymor, and Peltz through Gnomeregan. I didn't have any addons enabled or installed in my interface folder at all, bannable or not.

To give some background, I had gotten a new computer on the 1st of March after my old comp started making strange sounds and it was suggested I get a new one. The new one had issues after a week, needing constant restarts to fix some bad login errors that kept popping up, until it completely shut off and no amount of restarting got the computer to the windows screen. I turned in my computer with the warranty I placed on it, and came back with a laptop instead. Logged in today, and said I was banned, with no reason stated.

I hope the information I gave helps to resolve the issue.

Re: Unknown Ban Reason

PostPosted: Mon Mar 21, 2016 6:50 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Unknown Ban Reason

PostPosted: Mon Mar 21, 2016 5:16 pm
by Chesticles
Ok, thank you! If there's any questions that can be asked to help the process, just ask. If not, I'll wait for the update then.

Re: Unknown Ban Reason

PostPosted: Fri Mar 25, 2016 7:04 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team