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Account banned

PostPosted: Fri Mar 18, 2016 10:35 pm
by Frombehindyo
Hi,
I can't log in anyomore, it says my account got closed.
When I log in on the website it says:
"Your account has been banned permanently.
You can ask for a review of your case in the Account issues sub-forum specifying a character name or create a new account to play by our rules."


I never did anything against the rules. No gold buying, no acc sharing,...nothing.

Character name Frombehindyo, PvP realm.

Re: Account banned

PostPosted: Mon Mar 21, 2016 6:53 am
by Benevael
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned

PostPosted: Fri Mar 25, 2016 7:12 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team