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My account has been banned unexpectedly with no reason given

PostPosted: Fri Mar 18, 2016 11:16 pm
by eunos
Dear Nostalrius team,

I went to log in this morning and received a message that my account has been closed and is no longer available for use. Here on the website it simply says I have been permanently banned and no reason has been given.

Can a GM please respond here and let me know what has happened and possibly review the ban? As far as I know the account has not been compromised now (unique credentials not used elsewhere), or before and has abided by all server rules so this comes as quite a shock? The only thing I can think of is money transfer between my bank alt (Laurasbank) which has been done in accordance with the terms of use.. I have been farming a lot of essences of air lately preparing for the AQ release so the amount of gold moved around possibly looks suspicious to the algorithm?

My account name is Lawra on the PvP server.

Thank you

EDIT: Looking through the posts here it seems that Rhek, Zamia, and Artie were also banned, I had been farming devilsaur with them up until logging off for the last time. I haven't sold nor bought any gold if that was not already clear!

Re: My account has been banned unexpectedly with no reason g

PostPosted: Sun Mar 20, 2016 8:11 am
by eunos
Bump

Please review this ban! I am confident I did not break any rules :?:

Re: My account has been banned unexpectedly with no reason g

PostPosted: Sun Mar 20, 2016 3:06 pm
by Mortanz
Bump

Re: My account has been banned unexpectedly with no reason g

PostPosted: Sun Mar 20, 2016 9:29 pm
by Artie
Bump for a good honest player

Re: My account has been banned unexpectedly with no reason g

PostPosted: Sun Mar 20, 2016 9:33 pm
by Whosthat
im in the same boat as you guys...
Accused of shit i havent done.
They ban before investigatin, gg.
-Hoof

Re: My account has been banned unexpectedly with no reason g

PostPosted: Mon Mar 21, 2016 11:23 pm
by eunos
Bump back from page 11...

Re: My account has been banned unexpectedly with no reason g

PostPosted: Wed Mar 23, 2016 12:44 am
by screebok
Bump for Lawra. I farmed a lot of essences of air with her and she's a good person.

Re: My account has been banned unexpectedly with no reason g

PostPosted: Wed Mar 23, 2016 2:47 am
by Cabotage
Greetings,

Your account was banned for gold trafficking. Thank you for your information about recent transactions. This account is now under review.

Regards, GM Team.

Re: My account has been banned unexpectedly with no reason g

PostPosted: Wed Mar 23, 2016 3:49 am
by eunos
Thank you for the reply.

I am 100% confident I have not engaged in any gold trafficking. Please let me know if there is any further information that can assist you in the review process.

Re: My account has been banned unexpectedly with no reason g

PostPosted: Mon Mar 28, 2016 4:57 am
by eunos
Bumppp

Please take your time in investigating, I am certain I have not broke any rules so I'm sure the GM's will be too after investigating ;) . There are several others that I was playing with at the time who were banned and have been since unbanned. Hoofhearted has also posted here along with Furiousz, two more others I was farming with shortly before being banned.. I also have lots of screenshots of me playing in Un Goro , Northern Silithus (Crystal Vale area) and also selling the Essences of Air on my Laurasbank alt. If these would be helpful please let me know where to send them (I won't post them here publicly for privacy reasons but a PM to a GM is fine)

I haven't done anything wrong so I have faith in the outcome being favourable to me but at the same time I would like to get back to playing soon :lol:

Hope you've all had a lovely Easter weekend :)

Lauz