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Account banned.

PostPosted: Fri Mar 18, 2016 11:42 pm
by Boxto
My account with the character Pavta (on the PVP server) has been banned. I can't find any information on why I've been banned on the homepage, andI can't think of having done anything against the rules. Only thing I've done that might be weird is playing with a new IP (as I've moved). I hope this issue can be resolved.

Re: Account banned.

PostPosted: Sat Mar 19, 2016 10:46 pm
by Boxto
I don't know if there is any point in bumping this, but anyways I would still like to know why I was banned. For example; if I was a part of the "gold seller" banwave, I should look into the security of my PC and my other account.

Re: Account banned.

PostPosted: Mon Mar 21, 2016 1:47 pm
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account banned.

PostPosted: Fri Mar 25, 2016 7:20 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team