Account Banned

Topic locked

Account Banned

by Triangles » Sat Mar 19, 2016 12:24 am

My account [Character Haines on PvP server] was banned shortly after logging in after being idle for some time to find that all of my gold had been traded away (not the issue) and after reading the forums I understand that some other server databases had been breached which explains how my account got hacked. Not asking for any character/item restorations, just wondering if there is any chance to appeal this ban? I'm assuming the account got banned as a result of being linked to the hacker/gold trader.
Last edited by Benevael on Mon Mar 21, 2016 6:58 am, edited 1 time in total.
Reason: For security reasons, do not include account names in posts on the forums
Triangles
Tester
 

Re: Account Banned

by Benevael » Mon Mar 21, 2016 6:58 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
Please make sure to read the Nostalrius terms of use. https://en.nostalrius.org/terms-of-use
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Benevael
Game Master
Game Master
 

Re: Account Banned

by Iou510 » Mon Mar 21, 2016 7:00 am

My account was also banned for the same reason, I would assume. Can you confirm this?
Iou510
Tester
 

Re: Account Banned

by Ithlien » Fri Mar 25, 2016 7:12 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
Sergeant Major
 
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