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Account banned ,check it pls, ths

PostPosted: Sat Mar 19, 2016 1:49 am
by haolehaolebu
Dear GM
My account name is yuánwei ( snipped) ,warrior in pvp , banned?? I cannot login in to the site and can u tell me what's going on?
I have never buy gold and follow the rule all the time , so review my account pls ,ths.

Re: My account can not login ,check it pls, ths

PostPosted: Sat Mar 19, 2016 4:29 am
by haolehaolebu
I do not know what happened until now. Does my account get banned?
can anyone help me ?
"bad credentials" comes up when login the website.

Re: My account can not login ,check it pls, ths

PostPosted: Sat Mar 19, 2016 10:07 am
by haolehaolebu
someone tell me what's going on~~

Re: My account can not login ,check it pls, ths

PostPosted: Sat Mar 19, 2016 10:14 am
by Cabotage
Greetings,

The account associated with yuánwei was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.

Re: My account can not login ,check it pls, ths

PostPosted: Sat Mar 19, 2016 12:40 pm
by haolehaolebu
Cabotage wrote:Greetings,

The account associated with yuánwei was banned for gold trafficking. If you would like to appeal, please provide information about recent transactions that might have triggered this.

Regards,
The GM Team.

This character do not have any gold trafficking absolutely.
Recent transaction:
I got a black lotus and 3 Pristine Black Diamonds from the character weishenjing which is mine too at Mar 16, 2016 16:14 pm in ironforge , and I put one of the Pristine Black Diamond in AH.Then,I got 43G from AH after few hours.(around Mar 17, 2016 02:14) .And I also got 85G by saling the Black Lotus in AH at Mar 18,2016 09:14 am.(Sorry I forget the exact time).
The character yuánwei got to 60 level Just two days ago.I need the gold to study skills,but I dont do anything about gold trafficking .
I can prove that the character weishenjing is mine by providing the account,the password and the Email.
Please Reply ASAP.

Re: My account can not login ,check it pls, ths

PostPosted: Sun Mar 20, 2016 12:38 am
by haolehaolebu
Hi, Cabotage
Can u check my account pls, I've been waiting for eight hours.
Ths.

Re: My account can not login ,check it pls, ths

PostPosted: Sun Mar 20, 2016 2:56 pm
by haolehaolebu
I've been waiting for 24 hours,so.. Zzzz

Re: My account can not login ,check it pls, ths

PostPosted: Mon Mar 21, 2016 3:18 am
by haolehaolebu
Oh no , help me pls thank you ~~~~~

Re: Account banned ,check it pls, ths

PostPosted: Mon Mar 21, 2016 11:14 am
by haolehaolebu
bump

Re: Account banned ,check it pls, ths

PostPosted: Tue Mar 22, 2016 1:57 am
by Cabotage
This ban has been placed under review. This may take some time as there are a lot of appeals at the moment. We will get back to you in this thread with the outcome.