Page 1 of 1

Review ban

PostPosted: Sat Mar 19, 2016 3:07 am
by zhaomingxu2233
Server: Nostalrius PvP
Player: weareone
I can not log in.
I just play the game.
I'm not a robot.
I did not do anything against the rules of the game do,please tell me why :( :(

Re: Review ban

PostPosted: Mon Mar 21, 2016 7:51 am
by Cabotage
Greetings,

Your account has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.

Re: Review ban

PostPosted: Wed Mar 23, 2016 2:53 am
by zhaomingxu2233
Cabotage wrote:Greetings,

Your account has never been banned. Most likely, you (or someone else) tried to log in too many times with an incorrect password. This causes a temporary IP lockout. Wait 30 minutes to 1 hour and try to log in again, or if you cannot remember the password, you can reset it at https://en.nostalrius.org/password.

Regards, GM Team.


But when i log in, it has been banned. I have change the password.

Re: Review ban

PostPosted: Sun Mar 27, 2016 12:52 am
by Benevael
Greetings,

Your account was banned for gold trafficking. If you'd like to appeal this ban, please provide information in this thread about what transactions you may have done recently that might have triggered the ban.

If you did in fact buy gold, it saves us all time if you mention that instead.

Regards, GM Team.