Account banned?

Account banned?

by zc930129 » Sat Mar 19, 2016 3:17 am

My friend whose character name is Bubkkake got banned yesterday, he logged in the US. due to the server lagging, he change his VPN address to Europe. after raid he logged off. he logged in at 9am PST, the account was fine. however, next time he logged in the account was banned.

can you give me the reason?
zc930129
Tester
 

Re: Account banned?

by Cabotage » Mon Mar 21, 2016 7:58 am

Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.
User avatar
Cabotage
Game Master
Game Master
 

Re: Account banned?

by zc930129 » Wed Mar 23, 2016 6:59 pm

Cabotage wrote:Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.


Any news?
zc930129
Tester
 

Re: Account banned?

by Ithlien » Fri Mar 25, 2016 7:05 am

Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team
Industrial Level Rule Book: https://en.nostalrius.org/terms-of-use
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Ithlien
Sergeant Major
Sergeant Major
 


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