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Banned for no reason??

PostPosted: Sat Mar 19, 2016 3:45 am
by crissys
My account has been banned permanently and i dont know why! This is a bad joke or sumething?? What is the reason? what i did??? All i know that I did, is to make a GM a tiket where i mention that some of my gold disapaired, around 200g, and a GM in game asked me to PM Tyrael saying my problem. I PM him and i told i lost 200g, just disapairing from my inventory, i dont know how, i dont remember spending that gold. One time i have the gold, and then when i logged in, i was missing like 200g, i had still 24g in my inventory and nothing alse was missing. I changed my password just in case, and Tyrael say in that PM that his team can look into my account and see what happen with that gold, but i will not get it back, witch i repply that is fine with me, and im ok with it, i dont mind, i just want to know what happen with it, so in the future i wont play with the stress that my gold can just vanish like that! Now, after like 3 or 4 days from last conversation with Tyrael, i cant log in the game, becouse i got banned. With no explanation, nothing, there it goes my one month work trough the window! AND I DID NOTHING!!! Does this feels fair to you?!?!??

Can at least someone give me an answer and tell me why i got banned?

Re: Banned for no reason??

PostPosted: Sat Mar 19, 2016 3:51 am
by crissys
PS: my main character is Sorkan, on pvp server and i was playing on it for one month. If anything happened, it should have happened on that character.

Re: Banned for no reason??

PostPosted: Sat Mar 19, 2016 4:13 am
by shiwodadiao
Ppl will tell u GM is doing God's job. God never do things by mistake

Re: Banned for no reason??

PostPosted: Sat Mar 19, 2016 4:34 am
by crissys
Ppl will tell u alot of garbage, is ur job to filter it

Re: Banned for no reason??

PostPosted: Mon Mar 21, 2016 8:39 am
by Cabotage
Greetings,

This account was banned as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Banned for no reason??

PostPosted: Mon Mar 21, 2016 10:06 am
by crissys
Well thank you for trying to solve this, i hope u will figure it out and see that im a victim here, i dont know what alse i can say. It sux already that i am delayed soo much time with this ban, but afterall thats a minor thing compared to just delete my account, so... just take all the time u need to make a decision based on the truth, and not some asumptions, but as i see you guys are already doing that, so im gratefull for it, thank you for not just delete my account, and for your time to look into it.

I will wait ur response, hopefully a positive one.

Peace.

Re: Banned for no reason??

PostPosted: Fri Mar 25, 2016 7:14 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team