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Account closed
Posted:
Sat Mar 19, 2016 4:31 amby ubertb
Hello,
I can't log into my account it says Account closed. I am not able to log into the website to find out what is going on. It either says bad credentials or server error when I try to log on the website. Please let me know if my account has been compromised. Nothing out of the ordinary has happened to me these last weeks.
Player name : Deadtrixter
Server : Nostalrius PVP
Regards,
Deadtrixter
Re: Account closed
Posted:
Sun Mar 20, 2016 4:30 pmby ubertb
It's been 2 days without an answer I would like to know the reason why my account is banned !? Lot of time and effort invested in my 60, raiding gear, NR gear, professions, etc. Please review this!
Regards,
Deadtrixter
Re: Account closed
Posted:
Mon Mar 21, 2016 12:42 pmby ubertb
Hello,
Still no news as to what happened to my account. The last time I personally logged in was friday morning around 7am US central time. If a GM could look into this it would be greatly appreciated.
Thank you.
Re: Account closed
Posted:
Tue Mar 22, 2016 1:45 amby Saltines
I've ran several dungeons with Deadtrixter and can't imagine why his account would be closed... I sure hope it hasn't been compromised and if it has, I sure hope he can recover his account soon! He's an integral part of his guild and a good friend beyond that! Save Deadtrixter!
Here's hoping a response comes soon,
Saltines
Re: Account closed
Posted:
Tue Mar 22, 2016 2:10 amby Cabotage
Greetings,
This account was banned as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Account closed
Posted:
Fri Mar 25, 2016 7:31 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team