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Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 5:11 am
by lwqszjre123
Hello administrator
My Account is banned and I dont know why
Transaction types include:
1)collecting Black Lotus with AFK mark
2)I found my gold stolen when I lauch 2016.03.15(more than 800g was stolen) ,you can check my login IP 3.14-3.15,not the same as my usual IP.I was sent post on this BBS that time about (Can you help me find out my money direction?).

All my transactions are legal and normal, without breaking the rules of the game(The pilferer is the man who breaking the rules,not me)

Account: lwqszjre1
Games ID:Backbackk

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 11:21 am
by lwqszjre123
Anyone can help me???PLZZZZ~~~

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 12:55 pm
by lwqszjre123
My friends are Raiding now.
I'm posting here again and again.
Just because my account was stolen 5days ago?

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 1:00 pm
by Zerogue
https://forum.nostalrius.org/viewtopic.php?f=45&t=38894

please refer to: V. Permanent ban in the ToS

"Exchanging accounts, gold, items, or any ingame services for another game's features;"

also.. they're probably investigating your case right now, so be patient.

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 1:08 pm
by lwqszjre123
I dont know the meaning..
is that means I can never get my account back?

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 1:22 pm
by Zerogue
lwqszjre123 wrote:I dont know the meaning..
is that means I can never get my account back?


Both yes and no... they are still investigating your case - meaning you still have a chance of getting your account back.

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 1:31 pm
by lwqszjre123
Thanks goddddddddd!!
GM are investigating my case now???? I'm very excited!
I thought I post the wrong Area..
I just want a fair..

Re: Account Problems ID:lwqszjre1

PostPosted: Sat Mar 19, 2016 1:33 pm
by lwqszjre123
Thank you for the Reply,sir.

Re: Account Problems ID:lwqszjre1

PostPosted: Tue Mar 22, 2016 3:58 am
by Benevael
Greetings,

This account was banned because it was compromised as a result of the recent gold seller hack wave.

The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.

Regards, GM Team.

Re: Account Problems ID:lwqszjre1

PostPosted: Fri Mar 25, 2016 7:23 am
by Ithlien
Greetings,

The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.

Please enjoy your stay on Nostalrius!

Sincerely,
GM Team