Page 1 of 1
Account closed
Posted:
Sat Mar 19, 2016 5:30 amby pinch
Hi,
I was disconnected and banned today while hanging around the IF talking to my friend. I am unable to log in to the website to figure out the reason for the ban. The website is just telling me "invalid credentials". I changed my password earlier today, but neither password (my old and new one) work for logging in to the website.
My main character is Hcnip on the PvP realm.
Thanks.
Re: Account closed
Posted:
Sun Mar 20, 2016 2:36 amby pinch
Bump. I'd appreciate the reason for account closure.
Thanks.
Re: Account closed
Posted:
Sun Mar 20, 2016 2:38 amby Robotron
I remember a female Gnome Rogue from retail named Pinch from way back in the day. Same guy, or coincidence?
Re: Account closed
Posted:
Sun Mar 20, 2016 3:26 amby pinch
You know it. Except I'm a Gnome Mage on Nostalrius. Hello!
edit:
I can log in to my account page now on the website but it doesn't say why I'm banned.
Re: Account closed
Posted:
Sun Mar 20, 2016 9:13 pmby Robotron
Do you remember me? Had some good times trolling the forums with you 8-odd years ago.
Re: Account closed
Posted:
Mon Mar 21, 2016 6:00 amby pinch
bump.
also yes, of course I remember you!
Re: Account closed
Posted:
Tue Mar 22, 2016 11:26 amby Benevael
Greetings,
This account was banned because it was compromised as a result of the recent gold seller hack wave.
The ban has been placed under compromised account review. The review may take some time to complete. We will get back to you with a determination or more instructions in this thread.
Regards, GM Team.
Re: Account closed
Posted:
Fri Mar 25, 2016 7:37 amby Ithlien
Greetings,
The ban on this account has been lifted. You will need to reset your password HERE via the "Forgot your password? Want to remove IP locks?" feature.
Please enjoy your stay on Nostalrius!
Sincerely,
GM Team